Terms and Conditions

Last Updated: June 20, 2026

Welcome to Zafran Organic. These Terms and Conditions ("Terms") govern your use of our website and your purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully before making a purchase.

1. General

•        Zafran Organic sells cosmetics, skincare, and beauty products through this website.

•        You must be at least 18 years old, or have the consent of a parent or guardian, to make a purchase on our store.

•        We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability.

2. Products and Pricing

•        We make every effort to display our products and their descriptions, ingredients, and images as accurately as possible. However, slight variations in color or packaging may occur due to photography, screen settings, or manufacturing batches.

•        All prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice.

•        In the event of a pricing error on our website, we reserve the right to cancel the order and issue a full refund.

3. Orders and Payment

•        Orders can be placed through our website. Once your order is placed, you will receive a confirmation via email or phone.

•        We accept Cash on Delivery (COD) and/or online payment methods as made available at checkout.

•        We reserve the right to verify orders via phone call before dispatch.

4. Shipping and Delivery

Shipping is governed by our separate Shipping Policy, which forms part of these Terms. Please refer to our Shipping Policy page for details on delivery timelines, charges, and coverage areas.

5. Returns and Refunds

Returns, exchanges, and refunds are governed by our separate Refund and Return Policy, which forms part of these Terms. Please refer to our Refund and Return Policy page for full details.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Zafran Organic and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use our content without prior written permission.

7. Product Use and Disclaimer

•        Our products are intended for external cosmetic use only, unless otherwise stated on the product packaging.

•        We recommend performing a patch test before first use of any new skincare or cosmetic product.

•        If you have known allergies, sensitive skin, or any medical condition, please consult a dermatologist or physician before use.

•        Zafran Organic is not liable for any allergic reactions, skin irritation, or adverse effects resulting from misuse, improper storage, or failure to follow usage instructions.

8. Limitation of Liability

To the fullest extent permitted by law, Zafran Organic shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Lahore, Pakistan.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.