Privacy policy
Privacy Policy
Last Updated: June 20, 2026
Zafran Organic ("we", "us", or "our") operates this website and online store. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our store or make a purchase from us, and explains your privacy rights and how the law protects you.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you visit our store, we collect certain information about you during your visit, including:
• Personal identification information such as your name, billing address, shipping address, email address, and phone number, which you provide to us when placing an order, signing up for our newsletter, or contacting us.
• Order information, including products purchased, order value, and payment confirmation (we do not store your full card or banking details; these are processed securely by our payment gateway/courier partner).
• Device and usage information, such as your IP address, browser type, time zone, pages viewed, and how you interact with our website, collected automatically using cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for purposes including:
• Processing, fulfilling, and delivering your orders.
• Communicating with you about your order, including confirmations, shipping updates, and customer support.
• Improving our website, products, and customer experience.
• Sending promotional offers, new product updates, or marketing communications, where you have agreed to receive these (you may opt out at any time).
• Preventing fraudulent transactions and complying with legal obligations.
3. Sharing Your Information
We do not sell your personal information to third parties. We may share your information with:
• Courier and logistics partners, solely to deliver your order to you.
• Payment processors, to securely process your payment.
• Service providers who assist us with website hosting, analytics, and marketing, under confidentiality obligations.
• Authorities, where required by law or to protect our legal rights.
4. Cookies
Our store uses cookies to keep track of items in your cart, remember your preferences, and understand how customers use our site. You can choose to disable cookies through your browser settings; however, this may affect certain features of our website.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal and contractual obligations.
• Withdraw consent to marketing communications at any time.
To exercise any of these rights, please contact us using the details below.
7. Children's Privacy
Our products and services are intended for adults. We do not knowingly collect personal information from children under the age of 18.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: Info@Zafranorganic.com
Phone: 0316-6222298
Address: Lahore, Pakistan
Business Hours: Monday to Saturday, 10:00 AM to 6:00 PM